Please select "COD, Charge on Delivery," as the payment method when checking out preorder items.
NOTE: The COD, Charge on Delivery, system allows the flexibility for TrulyOppai to not charge fans for preorder items. We do not believe it is appropriate to charge customers for the figure(s) while we do not have them in stock.
The option to Preorder provides the opportunity for our visitors to get their “first-dip” on the upcoming awesome new releases of anime collectibles/figures. As pertains to its meaning we are taking your order(s) in advance on the future figurine/collectible releases. The approximate release time frame (usually by month/year) are published by vendor, however, may be subject to change. Please continue with following segments for more detail.
The given arrival time frame is an estimate since many variables may affect its calculus, ie custom clearance, freight, and unexpected natural/un-natural circumstances. We appreciate your understanding and we will do our best to have the preorder items in stock within stated time frame.
Cancelation on Preorder
We will be disappointed and sadden if you chose to cancel your preorder item, however we still want to offer our customers the freedom to do so. You may proceed with cancellation at any time prior to the arrival of the item by a written request to email@example.com with referencing order number. No question ask.
Payment for preorder
No payment is necessary until we have the physical possession of the item(s). Once the item(s) arrive and is ready for shipment, an invoice will be generated and sent to your email on file. You will then given the option to confirm and make payment of the item(s) you preordered through the email invoice. We understand some items may be months away and we definitely appreciate your patience.
Pricing on preorder items
Listed pricing on preorder item is estimated based on recommended market value by manufacture. However in rare circumstances, such price may be changed, or even reduced in accordance with the price established in the market during the time when the item becomes available.
Meanwhile majority of fans and customer will utilize our preorder system as intended; securing the hot-trending figures/collectibles before it is sold out everywhere else. At the same time, we kindly ask that system is not to be abused by preordering various products when there is no intention of purchase. If a customer is deemed and determined to be abusing the system, we will require a non-refundable down payment, or even pay in full, for every preorder placed by the individual.