Preorder Disclaimer

 

Arrival time

The given arrival time frame is an estimate since many variables may affect its calculus, ie custom clearance, freight, and unexpected natural/ unnatural circumstances. We appreciate your understanding and we will do our best to have the preorder items in stock within the stated time frame.

Cancelation on Preorder

We will be disappointed and saddened if you chose to cancel your preorder item, however, we still want to offer our customers the freedom to do so. You may proceed with cancellation at any time before the arrival of the item by a written request to contact@trulyoppai.com with the reference order number. No question ask.

Payment for preorder

Update 1/25/2022: Due to previously unforeseen circumstances, TrulyOppai will collect the full amount in which the preorder is due, and the cancellation term applies.  Once the cancellation request is submitted it will be processed within 24-48 hours.  We understand some items may be months away and we appreciate your patience.

Pricing on preorder items

Listed pricing on the preorder item is estimated based on recommended market value by the manufacturer. However, in rare circumstances, such price may be changed, or even reduced by the price established in the current market when the item becomes available.

Preorder exploitation

Meanwhile, the majority of fans and customer will utilize our preorder system as intended; securing the hot-trending figures/collectibles before it is sold out everywhere else. At the same time, we kindly ask that the system is not be abused by preordering various products when there is no intention of purchase. If a customer is deemed and determined to be abusing the system, we will require a non-refundable down payment, or even pay in full, for every preorder placed by the individual.